Privacy Policy
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Privacy Policy
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Last Updated: [Insert Date]
1. Information We Collect
- Personal details including name, business name, email, phone number, billing and shipping
addresses.
- Business and transaction information including order history and account details.
- Website data including IP address, browser type, pages visited, cookies and analytics data.
2. How We Collect Information
- Website forms
- Online orders and invoices
- Email and phone communications
- Account registration
- Cookies and analytics tools
3. How We Use Your Information
- Process and deliver orders
- Provide quotations and wholesale pricing
- Communicate regarding orders and product updates
- Improve customer experience and website performance
- Send marketing materials (with consent)
- Maintain business and compliance records
4. Sharing Your Information
We do not sell your information. We may share it with:
- Delivery and logistics partners
- Payment processors
- IT and website service providers
- Warranty and service agents
- Legal or regulatory authorities when required
5. Data Storage & Security
We apply reasonable measures including encrypted transmission, restricted access, and secure
systems. However, no online method is 100% secure.
6. Cookies & Tracking
Cookies may be used to improve functionality, personalise experience, and analyse traffic. You
may disable cookies via browser settings.
7. Marketing Communications
We may send promotional communications only with consent or where legally allowed. You may
unsubscribe at any time.
8. Access & Updates
You may request access, corrections, or deletion of your personal information where legally
permissible.
9. Data Retention
We retain data only as long as necessary for orders, warranty, legal, and accounting requirements.
10. Third-Party Links
We are not responsible for privacy practices of external websites.
11. Policy Updates
We may update this policy periodically. The latest version will always appear on our website.
12. Contact Us